James Cash Penney

"The best teamwork comes from men who are working independently toward one goal in unison."

"A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition."

"The Golden Rule finds no limit of application in business."

"Change is vital, improvement the logical form of change."

"Success cannot come from standstill men. Methods change and men must change with them."

"The art of effective listening is essential to clear communication, and clear communication is necessary to management success."